Privacy policy
Version 2026-11-05 · Prepared with Kenya's Data Protection Act, 2019 in mind.
Who we are
Guidedvisions operates this mentorship platform and is the data controller for the personal data described here, as defined in Kenya's Data Protection Act, 2019 (DPA). Contact us about privacy through Settings → Privacy requests.
What we collect
Account details (name, email, account type); profile information you choose to add (photo, headline, country, skills, career history, education, certifications); CVs and documents mentors upload; bookings, payment references and subscription status; connections, blocks and call records (who called whom, when, and for how long — never the audio or video); messages; Baraka AI conversations; and last-seen time for online status.
How we use it and why
To provide the service you signed up for (contract): accounts, profiles, bookings, Premium, calls and messages. To meet legal duties: tax and accounting records for payments. With your consent: publishing your profile and CV. For legitimate interests: safety, fraud prevention, abuse reports and improving the product. We do not sell your data.
CVs and professional information
Everyone can see a limited CV preview: name, photo, title, industry, summary, skills, years of experience and current role. The full CV — full work history, education, qualifications, certifications and achievements — is only released by our servers to signed-in Premium members with an active subscription, and only if the mentor chose to share it with Premium. Uploaded documents are stored privately and opened only through short-lived authorised links. Government IDs and verification documents are never shown to other users.
Contact details
Your email, phone number and address are never shown on your public profile. Calls happen inside Guidedvisions, so you never need to share your phone number. Only people who have accepted a connection with you can call you, and blocking someone stops them calling or connecting.
Payments
Payments are processed by Paystack. We never see or store card numbers or CVV codes. We keep payment references, amounts and status to confirm bookings and Premium, issue receipts and meet accounting obligations.
Calls
Voice and video calls are carried by Daily using private rooms only the two participants can join. Your browser asks for microphone or camera permission first. We do not record calls.
Service providers and transfers
We share data only with providers needed to run the platform — hosting and database, Paystack, Daily and our AI provider. Some process data outside Kenya; where they do, we rely on the safeguards the DPA requires.
How long we keep it
Profile data is kept while your account is open. Deleting your account removes your profile, connections, goals, plans and AI history. Payment records are kept up to 7 years for tax purposes; call logs up to 12 months for safety.
Your rights
Under the DPA you can be informed, access your data, object, correct or delete it, port it and withdraw consent. In Settings you can edit your information, choose what is public, download your data and delete your account. You can also complain to the Office of the Data Protection Commissioner (ODPC).
Security
Access is enforced on our servers and at database level, so people can only reach records they are entitled to. Full CVs, private documents and payment records are never placed at public URLs.
Children
Guidedvisions is for people aged 18 and over, or younger users with parental or guardian consent.
Changes
If we change this policy materially we will ask you to review and accept it again when you next sign in.